Privacy Policy

Privacy Policy

Effective Date: December 1, 2024

At Wagging Tailor (“we,” “our,” or “us”), your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website, www.waggingtailor.ca (the “Site”), and use our services. By accessing or using our Site, you agree to the collection and use of your personal information in accordance with this policy.

1. Information We Collect

We collect personal information when you interact with our Site, including:

• Personal Identification Information: This includes details such as your name, email address, mailing address, phone number, payment information, and any other details necessary to fulfill your orders, respond to inquiries, or process payments.

• Non-Personal Identification Information: We collect non-personal information such as your IP address, browser type, and browsing behavior on our Site to help improve our services and optimize your user experience.

• Cookies and Tracking Technologies: We use cookies and other tracking technologies to collect information about your browsing activities. Cookies help us personalize your experience and improve the functionality of our Site. You can manage your cookie preferences through your browser settings.

2. How We Use Your Information

The information we collect is used for the following purposes:

• To process transactions, fulfill orders, and provide customer support.
• To communicate with you about your orders, promotions, updates, and inquiries.
• To improve our website, products, services, and marketing efforts.
• To send promotional communications (if you have opted-in to receive them).
• To comply with legal obligations and resolve disputes.

3. Data Processing by Shopify

As our e-commerce platform, Shopify processes and stores your personal data to facilitate transactions, customer service, and website functionality. Shopify’s data protection practices comply with the Personal Information Protection and Electronic Documents Act (PIPEDA) and other applicable laws. You can review Shopify's privacy policy here.

4. Third-Party Services

We may share your personal information with trusted third parties who assist us in operating our business, such as:

• Payment Processors: To complete financial transactions securely.
• Shipping Providers: To ship products to you.
• Email Marketing Services: To send promotional content (e.g., newsletters).

These third parties are only allowed to use your personal information as necessary to provide their services and are required to maintain confidentiality.

We may also disclose your personal information if required to do so by law, such as in response to legal processes or government requests.

5. How We Protect Your Information

We implement a variety of security measures to ensure the safety of your personal information. This includes encryption of sensitive data and regular monitoring of our systems for security vulnerabilities. While we strive to protect your information, please understand that no data transmission or storage method is entirely secure, and we cannot guarantee complete security.

6. Your Rights and Choices

Under Canadian law, you have the right to access and correct your personal information. You can request a copy of the data we hold about you and ask for it to be updated if necessary. To exercise these rights, please contact us at the contact information below.

You may also opt-out of receiving promotional emails by clicking the “unsubscribe” link in the email or by contacting us directly.

7. Cookies and Tracking

We use cookies to enhance your shopping experience and personalize content. Cookies are small files stored on your device that allow us to recognize you when you return to the Site. You can manage your cookie preferences through your browser settings. By using our Site, you consent to the use of cookies as outlined in this policy.

8. Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If we discover that we have collected personal information from a child under 13, we will take steps to delete such information.

9. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and the "Effective Date" will be updated accordingly. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your personal information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

Wagging Tailor
Ottawa, ON
Email: waggingtailor@outlook.com
Phone: 416-892-4908