Shipping policy
Shipping Rates
We ship within Canada using Canada Post Regular Parcel service.
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FREE Standard Shipping on all orders over $100 (before tax)
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Flat Rate Shipping of $9.99 on orders under $100
Please note: We do not currently ship to Nunavut, Yukon, or the Northwest Territories. Any other locations we are unable to service will be identified at checkout.
Processing & Delivery Times
Our current approximate order processing time is displayed in the banner at the top of our website. Processing time refers to the time required to prepare your order before it is shipped.
Once your order ships, approximate Canada Post delivery times are:
| Region | Approximate Delivery Time |
|---|---|
| Ontario & Quebec | 2–4 business days |
| Alberta, BC & Manitoba | 4–7 business days |
| Maritime Provinces | 4–6 business days |
All processing and delivery times are approximate and are not guaranteed. Delivery times are in addition to the order processing time displayed on our website and may vary due to carrier delays, weather conditions, holidays, or other circumstances outside our control.
Order Tracking
Once your order ships, you'll receive an email with your Canada Post tracking number so you can follow your order's journey.
Order Issues
If your order arrives damaged or you have any concerns with your delivery, please contact us within 48 hours of delivery at hello@waggingtailor.ca, and we'll be happy to help.
Returns & Exchanges
For information about returns and exchanges, please see our Returns & Refunds Policy.
Questions?
Have a question about your order or shipping? We'd be happy to help. Contact us at hello@waggingtailor.ca.